Data protection

 

The following privacy policy applies to the use of our online offer www.almaden-europe.de (hereinafter referred to as "Website"). We attach great importance to privacy. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR). We collect and process your personal data in order to offer you the above-mentioned portal. This statement describes how and for what purpose your data is collected and used and what options you have in relation to personal information. By using this site, you consent to the collection, use and transfer of your information in accordance with this Privacy Policy.

1       Responsible

Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR Almaden Europe GmbH, Hanauer Str. 1, 8092 Munich, Germany, Tel: +49 (0) 89 2196 3215, Fax: +49 (0) 89 9547 5783. If you wish to object to the collection, processing or use of your data by us in accordance with this Privacy Policy as a whole or for individual measures, you can address your objection to the person responsible. You can save and print this privacy policy at any time.

2       Allgemeine Nutzung der Website
2.1       Hosting

The hosting services we use are for the purpose of providing the following services: infrastructure and platform services, computing capacity, storage and database services, collateral and technical maintenance services that we use to operate the website. Here we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer acc. Art. 6 para. 1 p. 1 f) GDPR i.V.m. Art. 28 GDPR.

2.2       Access Data

We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data with your computer or mobile device. We collect, store and use data about every access to our online offer (so-called server log files). Access data includes:

  • Name and URL of the retrieved file

  • Date and time of retrieval

  • transferred amount of data

  • Message about successful retrieval (HTTP response code)

  • Browser type and browser version

  • operating system

  • Referer URL (the previously visited page)

  • Websites that are accessed by the user's system through our website

  • Internet service provider of the user

  • IP address and the requesting provider

IP address We use this protocol data without assignment to you or other Profilerstellung for statistical evaluations for the purpose of the operation, the security and the optimization of our on-line offer, in addition, for the anonymous registration of the number of visitors on our website (traffic) as well as to the circumference and the Type of use of our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze traffic, troubleshoot and fix errors, and improve our services. And the requesting provider.

This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR. We reserve the right to retrospectively review the log data if, on the basis of concrete evidence, there is a legitimate suspicion of unlawful use. We store IP addresses in the logfiles for a limited period of time, if this is necessary for security purposes or for the provision of services or the billing of a service, eg. If you use one of our offers. After termination of the order process or after receipt of payment, we will delete the IP address if it is no longer required for security purposes. We store IP addresses even if we have a specific suspicion of a crime in connection with the use of our website. In addition, as part of your account, we save the date of your last visit (for example, when registering, logging in, clicking links, etc.).

2.3       Cookies

We use so-called session cookies to optimize our online offerings. A session cookie is a small text file that is sent by the respective servers when visiting a website and stored on your hard disk. These files contain a so-called session-ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. For example, you can use the shopping cart feature across multiple pages. We also use a small amount of persistent cookies (also small text files stored on your device) that remain on your device and allow us to recognize your browser the next time you visit it. These cookies are stored on your hard drive and delete themselves after the given time. It lasts from 1 month to 10 years. So we can present our offer more user-friendly, more effective and safer and show you, for example, information tailored to your interests on the page. Our legitimate interest in the use of cookies in accordance with Article 6 para. 1 sentence 1 f) of the GDPR is to make our website more user-friendly, effective and secure. The cookies store about the following data and information:

  • Log-In information

  • language settings

  • entered search terms

  • entered search termsInformation about the number of calls of our website and use of individual functions of our website.

If the cookie is activated, it will be assigned an identification number and no assignment of your personal data to this identification number will be made. Your name, IP address or similar data that would allow the cookie to be associated with you will not be included in the cookie. Based on the cookie technology, we only receive pseudonymous information, for example, which pages of our shop were visited, which products were viewed, etc. You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you exclude the acceptance of cookies for specific cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.

2.4       E-Mail Contact

If you contact us (eg via contact form or e-mail), we will save your details for the processing of the request as well as in the event that follow-up questions arise. This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR. We store and use other personal data only if you consent to it or if this is permitted by law without special consent.

2.5       Storage Time

Unless specifically stated, we store personal data only as long as necessary to fulfill the purposes pursued.

 
3       Processing of inventory data

We also process the inventory data described below.

3.1       Planning assistant and contact forms

To contact us or order through our Planning Assistant and the related order forms, we will need your master and communication information so that we can send you an offer, communicate with you and handle the order.

3.2       Newsletter

To be able to send you our newsletter, you must first expressly agree to the privacy policy. Only if you have explicitly confirmed to us that you wish to receive the newsletter, we will send you this by e-mail. You can cancel the registration at any time, without incurring any costs other than the transmission costs according to the basic rates. A textual message to the contact details referred to in point 1 (eg e-mail, fax, letter) is sufficient. Of course, you will also find in every newsletter an unsubscribe link.

3.3       product recommendations

Independent of the newsletter, we regularly send you product recommendations by e-mail. In this way, we will provide you with information about products from our offering that you may be interested in based on your recent purchases from us. We comply strictly with the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A textual message to the contact details referred to in point 1 (eg e-mail, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every e-mail.

3.4       Legal basis and storage duration

The legal basis of data processing according to the preceding paragraphs is Article 6 (1) (1) (a), (b) and (f) GDPR. Our interests in data processing are in particular the preparation, conclusion and fulfillment of contracts as well as direct mail and product information. Unless specifically stated, we store personal data only as long as necessary or legally required to fulfill the purposes pursued.

4       Your rights as data controller

 

Under applicable law, you have various rights to your personal information. If you would like to assert these rights, please send your request by e-mail or by post with a clear identification of your person to the address in paragraph 1. Below is an overview of your rights.

4.1       Right to confirmation and information

You have the right at any time to obtain confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to ask us for free information about your personal data stored together with a copy of this data. Furthermore, there is a right to the following information:

  1. the processing purposes;

  2. the categories of personal data being processed;

  3. the recipients or categories of recipients to whom the personal data have been disclosed or are yet to be disclosed, in particular to recipients in third countries or to international organizations;

  4. if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration;

  5. the existence of a right to rectification or erasure of personal data concerning you or to a restriction of processing by the controller or a right to object to such processing;

  6. the existence of a right of appeal to a supervisory authority;

  7. if the personal data is not collected from you, all available information about the origin of the data;

  8. the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the implications and consequences of such processing for you.

If personal data are transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees under Art. 46 GDPR in connection with the transfer.

4.2       Right to rectification

You have the right to demand rectification of incorrect personal data from us without delay. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

4.3       Right to cancellation ("right to be forgotten")

According to Art. 17 (1) GDPR, you have the right to ask us to delete your personal data without delay and we are obliged to delete your personal data immediately, if one of the following reasons applies:

  1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

  2. You revoke your consent to the processing in accordance with Art. 6 para. 1a) GDPR or Art. 9 (2) (a) GDPR and there is no other legal basis for the processing.

  3. In accordance with Art. 21 (1) of the GDPR, you object to the processing and there are no legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 (2) GDPR.

  4. The personal data were processed unlawfully.

  5. The deletion of personal data is required to fulfill a legal obligation under Union or national law to which we are subject.

  6. The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

If we have made the personal data publicly available and if we are obliged to delete it in accordance with Art. 17 (1) GDPR, we shall take appropriate measures, including technical ones, for data controllers who are responsible for the personal data, taking into account the available technology and the implementation costs Process Data, informing you that you have requested the deletion of any links to such Personal Information or copies or replications of such Personal Information.

4.4       Right to restriction of processing

You have the right to require us to restrict processing if any of the following conditions apply:

  1. The accuracy of your personal data is contested by you for a period of time that allows us to verify the accuracy of your personal information.

  2. the processing is unlawful and has rejected the deletion of personal data and instead required the restriction of the use of personal data;

  3. We no longer need your personal information for the purposes of processing, but you need the information to assert, exercise or defend your rights, or

  4. You have lodged an objection against the processing according to Art. 21 (1) GDPR, as long as it is not certain that the legitimate reasons of our company outweigh yours.
     

4.5      Right to data portability

You have the right to receive the personal information you provide to us in a structured, common and machine-readable format, and you have the right to submit that information to another person without hindrance, provided that

  1. the processing is based on a consent pursuant to Art. 6 (1) (1a) GDPR or Art. 9 (2a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR and

  2. the processing is done using automated procedures.

In exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data are transmitted directly by one other party, as far as technically feasible.

4.6       Right of Objection 

You have the right to object at any time for reasons arising from your particular situation to the processing of personal data concerning you pursuant to Article 6 (1) (1e) or (f) GDPR; this also applies to profiling based on these provisions. We no longer process personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims. If personal data are processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Article 89 (1) of the GDPR Unless the processing is necessary to fulfill a public interest task.

4.7       Automated decisions including profiling

You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. There is no automated decision-making based on personal data collected.

4.8       Right to revoke a data protection consent

You have the right to revoke your consent to the processing of personal data at any time.

4.9       Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you consider that the processing of your personal data is unlawful.

5      Data Security

 

We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities. Your personal data will be transmitted encrypted with us. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible. To safeguard your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we always adapt to state-of-the-art technology. We also do not warrant that our offer will be available at specific times; Disturbances, interruptions or failures can not be excluded. The servers we use are regularly backed up carefully.

6       Transfer of data to third parties, no data transfer to non-EU countries

 

Basically, we only use your personal data within our company. If and to the extent that we engage third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transmission is required for the corresponding service. In the event that we outsource certain parts of the data processing ("order processing"), we contractually obligate processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject's rights. Data transmission to agencies or persons outside the EU outside of the cases mentioned in this declaration in paragraph 2 does not take place and is not planned.

ABOUT US

We are an innovative company in the sector of photovoltaics and self-sufficient energy systems, based in Munich. With the help of our flexible self-assembly kits, we want to make home-electric power supply easy and accessible for everyone. Let us convince you of our energy-efficient products.

Alpha Europe GmbH

Ohmstraße 7

85757 Karlsfeld

GERMANY

Tel:         +49 (0)8131 3307 560
Fax:        +49 (0)8131 3307 737

Email:     info@alpha-europe.eu

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